Everything you need to know about GoTrack. Can't find what you're looking for? Contact our support team.
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General
GoTrack is an AI-powered retail vision platform that detects when customers pick up clothing items from racks, identifies the exact product variant using computer vision, and triggers personalized digital signage content in real time.
A camera monitors the clothing rack. Our multi-stage AI pipeline detects garments, tracks them frame-to-frame, performs fashion-aware recognition, and matches against your product gallery in real time — all in under 2 seconds.
No. GoTrack only detects and tracks garments and clothing items. We do not collect, process, or store any biometric data, facial images, or personally identifiable information about customers.
GoTrack collects product interaction data: which items are picked up, how long they're held, which zone they came from, and match confidence scores. All data is linked to products, not people.
Setup & Integration
Most installations take under 2 hours. Mount a camera facing the rack, connect to your network, upload your product catalog, and GoTrack starts detecting immediately.
Any USB webcam, IP camera with RTSP, or machine vision camera. We recommend 1080p resolution at minimum, mounted 2-5 meters from the rack.
Yes. GoTrack provides a REST API and WebSocket interface for real-time integration with any POS, CMS, or digital signage system.
Our architecture scales to 1,050,000+ product variants (100 brands x 10,500 variants each). Our high-speed matching engine returns results in under 5 milliseconds regardless of catalog size.
Pricing & Plans
Pricing is based on the number of stores and cameras. Contact us for a custom quote. We offer flexible monthly plans with no long-term commitment.
Yes, we offer a 14-day free trial for up to 2 cameras. No credit card required.
Yes. Enterprise plans include dedicated support, custom integrations, SLA guarantees, and volume discounts. Contact our sales team.
Technical
A purpose-built vision AI stack handles detection, multi-object tracking, fashion-aware product recognition, and millisecond catalog matching.
Yes. The core detection pipeline runs entirely on-premise. Only analytics and dashboard features require internet connectivity.
Instead of triggering on a single frame, GoTrack accumulates evidence over 8-15 frames with exponential decay. This eliminates false triggers from brief touches or garment swinging.
With a properly set up gallery (3-5 images per variant), GoTrack achieves 94-98% matching accuracy. Confidence-cascaded signage ensures appropriate content even at lower confidence levels.
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