Reliability note: every fire reached the screen
Lab note, 30 Sep 2026: 25 of 25 fires reached the screen, 24 reported their render, and 30 sightings of clothes being worn stayed off the screen.
How long does the screen take to show a product once GoTrack has recognised it in a shopper's hand? We timed every fire of a test session and publish the numbers with their method and their limits.

Once GoTrack has decided which product is in a shopper's hand, the screen acknowledges painting it in about a third of a second: a median of 0.35 s with one product on the screen and 0.51 s when two products share it. The slowest of the 24 measured fires took 0.71 s.
30 September 2026, GoTrack's test setup. Method below.
| Situation | Median | Range | Fires |
|---|---|---|---|
| One product on the screen | 0.35 s | 0.31–0.52 s | 11 |
| Two products sharing the screen | 0.51 s | 0.47–0.71 s | 13 |
| All measured fires | 0.49 s | 0.31–0.71 s | 24 |
A second product costs about 0.15 s. When a shopper picks up a second product, the screen builds a two-product layout instead of swapping one picture, and that is where the extra time goes.
The report's trip back is inside every number, so the moment the content reaches the glass is, if anything, a little earlier than these figures.
In our test measurement on 30 September 2026, the screen acknowledged painting the product within 0.71 s of GoTrack deciding which product was in hand, in all 24 acknowledged fires: a median of 0.35 s with one product and 0.51 s with two. One of the 25 fires sent no acknowledgement. The time from the lift itself to that decision is not included and not yet measured separately. Method: the reaction time note.
Yes. When a shopper picks up a product, the screen beside it shows that product's content. GoTrack uses cameras, so there are no sensors, tags or pads on the products, and no touchscreen is needed.
When a shopper holds a product, the screen linked to that area shows that product's content, and keeps showing it while the product is held. When no one is holding anything, the screen plays its playlist. The screens do not need to be touchscreens.
We will show you GoTrack's screens on products like yours.
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